MVP Program Reinstated
Updated: Oct. 26, 1999
If you're a developer who has visited any of the more
than 1,800 Microsoft public newsgroups (including more
than 250 devoted to developer topics), then you may have
heard about changes Microsoft announced last week to the
MVP program. The changes would have immediately eliminated
the program. However, a flood of e-mail from our customers
caused us to reconsider our position.
The letter below from Joseph Lindstrom, Director of
Business Development in Microsoft Product Support Services
(which oversees the MVP program), explains what's
happening.
If you haven't heard of the MVP program, here's a quick
explanation: Microsoft designates certain volunteers as
MVPs (Most Valuable Professionals) to monitor these
newsgroups. These individuals represent a wide variety of
backgrounds and professions. What they have in common is
strong technical skills in one or more Microsoft products
or technology areas, and the willingness to share that
knowledge with others.
To view a list of developer newsgroups, visit the MSDN
Online Support site.
October 25, 1999
Last week Microsoft made an announcement about
changes to the Most Valuable Professional (MVP) Program.
Since that announcement, we have received feedback from
customers and MVPs, asking us to reconsider this
decision. Our objectives have always been to provide the
best technical support in the industry and a part of
that support is the activity taking place in the
newsgroups today. MVPs make a significant contribution
to our customer satisfaction, and we sincerely
appreciate their efforts.
Clearly, the feedback received recently is in strong
support of the MVPs and the great contributions they
make in the newsgroups. Based on this feedback, we
will reinstate the MVP Program effective immediately.
We will also take an additional step to organize an
MVP advisory council that will help us shape and improve
the program going forward. Our existing customer
advisory councils will also be used to gather feedback
and help us shape the future of our newsgroups. We will
work to improve the existing program in a way that
better meets our customer needs.
We appreciate your feedback and your contribution to
the Microsoft newsgroups. Thank you for your continued
support of Microsoft and our products.
Joseph Lindstrom
Director Business Development
Microsoft Product Support Services
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